Service

WhatsApp Assistant and Business Automation

Who it's for

Tour, hotel and restaurant businesses that can't keep up with message volume
Clinics and salons still managing appointments by phone and notebook
Businesses tired of preparing every quote and report by hand
Anyone who doesn't want a message that arrives at night to be lost by morning

Some of the customers a business loses are simply the ones who got a slow reply: a guest who messages in the evening doesn't wait for a morning answer — they contact someone else. The assistant I set up greets incoming WhatsApp questions straight away — it answers common questions like prices, opening hours and location, and passes booking and appointment requests to you neatly organized. On the automation side, I hand the repetitive tasks that eat up your day — preparing quotes, pulling reports, moving data from one place to another — over to the system.

What's included

WhatsApp greeting assistant

Common questions — prices, opening hours, location, availability — are answered instantly with replies you've approved. When the assistant doesn't know something, it doesn't make things up; it hands the conversation over to you.

Collecting requests

Booking and appointment requests reach you as tidy records with the date, number of people and contact details, not as a messy pile of messages.

Document automation

Documents like quotes, contracts, invoice details and period reports are generated automatically from templates. Ten minutes of copy-and-paste becomes a few seconds of approval.

Process automation

I set up flows like logging form submissions into a spreadsheet, alerting you when stock runs low, or having a daily summary in your inbox each morning. Things get done because the system is in place, not because someone remembered.

How we work

1. Finding the repetition
We talk through a typical week: which messages keep coming in, which tasks are done by hand every single time. The work worth automating comes out of that conversation.
2. Writing the replies together
We prepare the assistant's replies with your knowledge, keeping your business's voice. The assistant carries your words, not its own.
3. Setup and trial run
The system is set up and runs under supervision for a while: we watch together how it handles incoming questions and adjust the replies where needed.
4. Handover and expansion
Once it has settled in, it runs on its own. Over time, new questions and new automations are added on the same foundation.